My clients got married over the weekend and couldn't wait to board their plane out of San Angelo this morning at 6:15am bound for Jamaica. My phone started going off before 6:00am this morning with my client stressed about her flight being cancelled. We had thunderstorms last night, which meant the last plane to land last night got diverted meaning no 6:15am flight this morning as a result. She didn't know what to do because with their connections now they weren't going to arrive in Montego Bay until late this evening and there is still an hour drive to their resort. I told her not to worry and that is what I am here for! I spent all morning talking to the supplier, the airlines, and the resort. I handled it for them and got everything changed and now they just boarded their plane headed on their much anticipated, relaxing honeymoon. A lesson learned here --- I handled all of this stress for them and it didn't cost them a penny to use me. I am not sure where they would be right now if they had use an online travel booking service. I love what I do! -- Drink a Pina Colada for me Corin!
3 Comments
6/5/2013 09:31:04 pm
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AuthorMy name is Mandy Archer -- and I am now a Travel Agent~!~ Archives
March 2013
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