Many lessons learned today: 1) Return calls immediately! 2) Learn to be faster at working on each client so I can get to the next client sooner! 3) Find the positive in anything!
Researching and booking travel for people is without a doubt a FEAST or FAMINE career. And -- for me these days it is mostly FEAST! And because there are only so many hours in the day, occasionally a client goes with the first travel agent that returns their call. I followed up on a voice mail today for a potential client and ended up getting her voice mail, so I left her a message. She returned my call while I was picking up kids after work and indicated that she had already booked with another agent. While that is extremely sad for me, it was what the rest of her voice mail said that made my day. She indicated that she was really sorry she missed me and that she appreciated everything that I had placed on my website for people searching for help, like herself. She continued to say that my website was "over the top" and that the next opportunity she has to book a trip that she will definitely call me. How exciting is this? She booked with another agent, and yet instead of placing loyalty with the agent that I am sure handled her trip with care -- she will use me in the future. That being said, I hope to have plenty more people "stumble" on my website and have the first impression that she had.
Many lessons learned today: 1) Return calls immediately! 2) Learn to be faster at working on each client so I can get to the next client sooner! 3) Find the positive in anything!
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Looking to take a cruise in February? What a great idea for VALENTINE's DAY!!! Great Last Minute Sale starts Monday 1/21/13. Contact me today to get in on it! Royal Caribbean 7 Day Western Caribbean Cruise to Roatan, Belize, and Cozumel. $399.00 per person + taxes and gratuities! (Reg. $629.00/pp). Dates included: 2/3, 2/10, 2/17. Contact me at 325-716-6390 or [email protected] for details! I have had a busy week of booking trips for people. Many trips take weeks to finally get them together from the time of contacting me to the final booking. I handle all of the leg work and bring the ideas to the clients and then they make decisions and book! This week, I booked a couple on a Canada/New England cruise out of New York for September 2013. They will be going with a couple of other couples who I expect to be calling me! I also booked a trip to Europe for January 2013 for a sweet couple -- with help thanks to their daughter Andrea. Seeing her lit up with excitement made my day! Also -- finally booked that honeymoon for April to St. Thomas! Many other trips in the works as well. If you are planning on a trip this next year --- what are you waiting for? Let's get started NOW!
I had a lady contact me at the beginning of October to begin working on a mom and daughter group graduation trip for June 2013. We have been back and forth working on ideas for Caribbean destinations. She emailed me this morning this: "...you have been wonderful, so glad I called you..." Makes my day! THIS is why I do what I do! Please follow me on Pinterest. I will help you want to go to more places! http://pinterest.com/twoifbytravel/ Did you know that you can pay out your vacation? I am amazed at how many people I talk to that did not know they could pay them out! Most suppliers allow you to book your trip, put down a little deposit, and have the balance paid in full 45-60 days before departure. By booking your trip now -- you can get great pricing AND you have that much longer to pay off your trip! So -- what are you waiting for? Let's get your Spring Break, Graduation Trip and Summer vacation booked now! Cruises and All Inclusive Resorts are hot right now! Call me at 325-716-6390 or email me at [email protected] for more information! National Cruise Vacation Week starts Monday and Carnival is showing their love of cruising by offering exclusive offers for new and returning clients. These rates are only good from October 21st - October 27th -- call or email me to take advantage of these! Carnival’s National Cruise Vacation Week offer features Fun Select Rates, up to $300 cash back per stateroom and 50% reduced deposits for new cruisers on select sailings through December 2013. You will receive $100 cash back per person (up to $200 per stateroom) for 3 to 5 day cruises and $150 cash back per person (up to $300 per stateroom) for cruises 6 days or longer. You can use this cash anywhere onboard…photos, shore excursions, shops and more! Now is the time to think about that SPRING BREAK cruise, or the GRADUATING SENIOR cruise, or even that SUMMER VACATION! Why? Because with the Early Saver rate for booking early, reduced deposit, onboard credits, and ability to pay out your cruise until 60 days before sailing ---- you would be C-R-A-Z-Y not to book! To sweeten the deal for past guests, they have added exclusive Past Guest Rates, 50% reduced deposits AND 2 category upgrades on select sailings through December 2013. Want something even sweeter? Book select Europe or Alaska cruises from February 4 through November 12, 2013 – for $0 down! That’s a $0 deposit for the first 60 days of the booking... how awesome is that? Mandy Archer Two If By Travel 325-716-6390 [email protected] Western Caribbean Cruises from Galveston From September 2012 to May 2013 the Disney Magic® will sail from the Port of Galveston to the Western Caribbean. Ports of call include Grand Cayman and Mexico’s Costa Maya and Cozumel. Relax on warm, golden beaches, swim and snorkel in azure waters or shop to your heart’s content in exotic marketplaces. A Caribbean cruise on the Disney Magic® offers families a tropical getaway with world-class entertainment and impeccable guest service found only on a Disney Cruise Line® vacation. For a limited time you and your family can get great Military Rates! An example for a family of 4 is $1444.00 for a 7 night Caribbean cruise out of Galveston for these sailing dates: November 24th, December 1st, and December 8th. This is just over $50.00 per person per night for a week of fun for your entire family! Call 325-716-6390 /Email me at [email protected] for details! * Special military rates are offered for Active and Retired members of the US Armed Forces Personnel. * Activated members of the U.S. National Guard or the U.S. Army Reserve must also show active duty orders. Active duty papers must be dated as of January 1st of the previous year to qualify. Are you considering a Disneyland trip over the holidays? Now is the time to book! This promotion is available through the end of August. Book now and pay it out! Contact me for more information at [email protected] or 325-716-6390.
My clients got married over the weekend and couldn't wait to board their plane out of San Angelo this morning at 6:15am bound for Jamaica. My phone started going off before 6:00am this morning with my client stressed about her flight being cancelled. We had thunderstorms last night, which meant the last plane to land last night got diverted meaning no 6:15am flight this morning as a result. She didn't know what to do because with their connections now they weren't going to arrive in Montego Bay until late this evening and there is still an hour drive to their resort. I told her not to worry and that is what I am here for! I spent all morning talking to the supplier, the airlines, and the resort. I handled it for them and got everything changed and now they just boarded their plane headed on their much anticipated, relaxing honeymoon. A lesson learned here --- I handled all of this stress for them and it didn't cost them a penny to use me. I am not sure where they would be right now if they had use an online travel booking service. I love what I do! -- Drink a Pina Colada for me Corin! |
AuthorMy name is Mandy Archer -- and I am now a Travel Agent~!~ Archives
March 2013
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